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Other Details to Note

Pool Heat Policy Complimentary Pool Heat (March – December) We are pleased to provide free pool heating as an included amenity for stays between March 1st and December 31st! To ensure the best experience for all our guests, please note the following: Fixed Temperature: The pool is maintained at a comfortable 86°F (30°C). To protect the equipment and ensure consistency for arriving guests, the control keypad is locked and cannot be adjusted. Weather Dependency: Our eco-friendly heat pump relies on the ambient air temperature to function. For the heater to operate effectively, the outside air must stay above 70°F. During "cold snaps" or particularly chilly nights, the water temperature may fluctuate or feel cooler in the mornings. January & February Stays: Pool heat is not automatically included during these months due to the extreme energy required to combat the winter air. If you wish to heat the pool during a stay in Jan/Feb, an additional daily fee will apply (please contact us for a quote). Management Policy: Pool heating is designed to create a comfortable swimming environment, not hot-tub temperatures. Refunds will not be issued for weather-related temperature fluctuations, as the performance of the heater is strictly dependent on the Florida climate. House Rule Note: Please do not attempt to open or tamper with the locked pool heater control box. Tampering with the equipment can cause wiring damage and may result in a maintenance fee. Parking: There is parking available for 3 cars. Early check-in and late check-out fees: We require $20 for every hour late or early. For example, check-in at noon would cost $80. No check-in before 12 noon and no check-out after 2 pm. Early check-in and late check check-out can be set up through your guest portal after booking. To ensure a smooth stay and protect access to premium amenities like our pool, golf cart, and hot tub, all guests are required to sign a rental agreement prior to check-in. Once your booking is confirmed, we will send you a link via message to complete this quick online form. Signing the agreement is mandatory to receive check-in instructions and gain access to the property and its amenities. Thank you in advance for your cooperation! Pest policy: Please be aware that our home is situated near wooded areas, which means you may occasionally see a palmetto bug or dead cockroach during your stay. We perform monthly pest control treatments, and finding dead insects is a sign that the treatment is effective. However, leaving doors or windows open for extended periods can allow bugs to enter, especially at night. We've also had ants appear during heavy rain or when food is left out. To help prevent pests, please: ✔ Keep doors and windows closed when not in use. ✔ Avoid leaving food or sugary drinks out. ✔ Wash dishes promptly and keep counters clear of food. Keep food in cabinets. We appreciate your understanding that we cannot offer compensation for these natural occurrences. Thank you for helping us keep the home as pest-free as possible! **Weather Policy:** Please note that we do not offer compensation or refunds for rain, temperatures, or thunderstorms. Weather in Florida, particularly during the summer months, is unpredictable, and forecasts can change throughout the day. We adhere to our firm cancellation policy: full refund for cancellations at least 30 days before check-in, 50% refund for cancellations between 7 and 30 days before check-in, and no refund for cancellations less than 7 days before check-in. **Pet & Neighborhood Noise Policy** This home is located in a quiet, residential area on the east end of Panama City Beach. It’s a peaceful, pet-friendly neighborhood ideal for walking dogs. It includes a private fenced backyard and a designated pet relief area for your furry companions. While the area is generally calm, neighboring homes do have dogs, and occasional barking may occur. Please note that we are unable to offer refunds for early departures related to personal preferences or situations outside our control, such as occasional neighborhood noise or pet interactions. We encourage guests who enjoy a laid-back, dog-friendly setting and are looking for a comfortable coastal stay.